SAP & Enterprise Technology
Building a practical AI roadmap for SAP landscapes
Sequencing AI investment around business processes, data readiness and the SAP platform already in place.
Settle governance early, and low-risk tools stop waiting in line behind high-risk ones.
Many organizations treat AI governance as a final checkpoint: a review to pass shortly before a model goes live. In practice, the organizations that scale AI fastest are the ones that settle governance early, while it can still shape priorities instead of delaying them.
Without agreed rules, every AI initiative is negotiated from scratch. Legal asks one set of questions, security another, the business a third. Low-risk tools wait in the same line as systems that influence credit or hiring decisions. Teams learn that the fastest route is to avoid review altogether, which is exactly the outcome governance exists to prevent.
Clear governance answers the recurring questions once: who approves a use case, what level of review it needs, which data it may use, and who is accountable once it is running. When those answers exist, delivery teams spend their time delivering.
A drafting assistant used internally should not face the same review as a model that recommends who receives a loan. The EU AI Act takes the same view: obligations rise with risk, from minimal to high, with some uses prohibited outright. Building your internal tiers on the same logic means one framework serves both internal control and regulatory readiness.
Most enterprises answer to more than one framework. A practical approach is to design internal tiers once and map them to each external reference, rather than running parallel processes:
One mapping table, maintained by the governance office, then answers most questions from auditors, customers and regulators.
For most organizations the first version needs only five things: an inventory of AI in use, a one-page intake form, three or four risk tiers with clear criteria, a small review forum that meets on a fixed cadence, and a named owner for every approved use case. Everything else can be added once that core is working.
A governance forum is only as good as the questions it asks consistently. For each use case above the lowest tier, the forum should be able to answer, in writing:
Writing the answers down matters as much as the answers themselves. They become the record that internal audit, customers and regulators will eventually ask to see.
Much of the AI in a large enterprise is not built in-house. It arrives inside software the organization already licenses, through features vendors switch on, or through tools business units buy directly. Governance that only covers internal projects misses most of the exposure.
Extend the same tiers to purchased AI. Add AI-specific questions to procurement and vendor risk assessments: what data the vendor uses for training, where processing happens, how the feature can be disabled and what the contract says about liability. Require that new AI features in existing software go through intake before they are enabled for users.
Governance should be measured like any other process. Useful indicators include the time from intake to decision for each tier, the share of AI use cases with a named owner and a current tier, the number of incidents and how quickly they were resolved, and the proportion of high-tier systems reviewed on schedule. If low-tier approvals take weeks, the process is too heavy. If incidents surface systems nobody registered, it is not reaching far enough.
Start with an inventory: the AI already in use, including tools bought by business units and features switched on inside existing software. Assign each one an owner and a provisional tier. That alone usually reveals where the real exposure is, and gives leadership a factual basis for the governance decisions that follow.
Then design the minimum process that works: a single intake form, a small review forum with the right people, and clear criteria for each tier. Run it for two or three cycles before adding detail. Governance that people actually use beats a comprehensive policy that nobody follows.
SAP & Enterprise Technology
Sequencing AI investment around business processes, data readiness and the SAP platform already in place.
Enterprise AI
The ownership, data and measurement decisions that separate a demonstration from a production capability.
Data, Analytics & Transformation
Shared definitions and governed integration give leadership one version of the numbers.
Describe the decision or program in front of you. A senior advisor from the relevant practice replies within two business days.